From ticketing, enquiry, PNR enquiry meals on prepare to Rail madad providers, Indian Railways have launched a brand new app, RailOne, to supply a one-stop resolution for all passenger providers. Minister for Railways Ashwini Vaishnaw on Tuesday launched the app on fortieth Basis Day of Centre for Railway Data Techniques (CRIS). CRIS is the technological wing of Indian Railways and has created Rail one app, together with all the opposite functions which might be getting used for Railways providers.
The app integrates providers which have been unfold in numerous apps and supply it on a single platform for reserved, unreserved and platform ticket bookings, stay prepare monitoring, Grievance redressal mechanism by Rail Madad, PNR enquiry and e-catering.
Hon’ble MR Shri @AshwiniVaishnaw launched the RailOne SuperApp that brings all important Indian Railways providers collectively, from reserved and unreserved ticket reserving to coach enquiries, PNR standing, RailMadad and extra – every little thing you want, proper at your fingertips. pic.twitter.com/nXNZxE4W4r
— Ministry of Railways (@RailMinIndia) July 2, 2025
Together with this, the app will present the coach place of the prepare at each platform, customers may give suggestions of the providers by it and may file for refund in case of prepare cancellation and many others. Nevertheless, the freight associated enquiries should not but obtainable within the app.
Why was RailOne app launched?
Earlier, passengers had to make use of completely different apps for various providers resembling UTS for unreserved ticketing, Rail Join for reserved tickets, Rail Madad app for grievance redressal, NTES app for prepare working standing, an IRCTC app for meals providers and many others.
Officers stated that the unreserved and platform tickets can be obtainable at a 3 per cent low cost charge on the app. The person can use their present person credentials of RailConnect or UTSonMobile App to register on RailOne. With this, customers is not going to have to hold a number of functions for various providers of IR.
“The present app will proceed working. These apps haven’t been discontinued. However since these apps have been merged with RailOne, it is going to be higher to make use of it to keep away from further machine area and the burden of remembering a number of passwords,” stated a senior official of the Ministry of Railways.
The ability of R-Pockets (Railway e-wallet) can be obtainable within the app for ticket bookings. The login choice by numeric mPIN and biometric has been offered. One can login as Visitor by cellular quantity/OTP for enquiry objective solely.
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