British Airways has rolled out a voluntary ‘Pupil Journey Help’ service to help Indian college students travelling from 5 main Indian airports to London Heathrow, starting this summer season.
As per a launch by the airline, “British Airways is the one airline to supply this complimentary personalised service for college kids till finish of October 2025.”
The initiative is more likely to profit the Indian college students pursuing larger schooling in universities and different tertiary establishments in the UK.
The service, which is obtainable for all college students travelling to London by way of the airline, began on August 29, 2025, and can proceed until October 31, 2025 at Delhi, Mumbai, Bengaluru, Hyderabad, and Chennai airports.
College students can determine themselves on the British Airways check-in counter in the event that they want to obtain this help. Devoted signages will information college students to the helpdesk.
The media launch highlighted that worldwide scholar mobility from India has witnessed constant development over the previous decade, with UK being a high vacation spot for college kids, given its “robust educational and cultural ties”.
The service entails a devoted check-in desk, wayfinding particulars via the airport, and switch steerage when the scholars arrive at Terminal 5 of the Heathrow Airport.
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The airline’s Regional Normal Supervisor, Center East, Africa and Asia Pacific Airport, Helen O’Connor, stated: “We’re proud to fly hundreds of scholars all over the world, prepared for them to embark on their subsequent journey, and for some college students, that is the primary time they’re travelling abroad.”
“Our groups throughout either side of the globe have labored extremely exhausting to introduce our first-ever ‘Pupil Journey Help’ service, providing devoted help to make each journey for college kids as seamless and reassuring as attainable. We hope this makes them really feel comfortable from the second they arrive to after they land of their vacation spot, and we sit up for welcoming them on board,” O’Connor said, as per the media launch.
In March this 12 months, the airline additionally sought to enhance accessibility for Indian travellers to London, by launching its ‘Meet and Help’ service. This service entailed “in-person steerage for these with help necessities, serving to clients to check-in, navigate the airport, discover their seat and assist with any questions,” based on one other media launch.
British Airways operates 56 flights per week from these 5 Indian airports, the discharge said.