Google’s Pixel telephones are recognized for his or her clear interface and intuitive options, however they’ve additionally earned a popularity for infrequent {hardware} and software program points. The corporate lately acknowledged that “a restricted variety of Pixel 9 and Pixel 9 Professional XL units could expertise points that have an effect on the performance of the system.”
Customers have reported vertical inexperienced, pink, or purple strains immediately showing on the Pixel 9 Professional (evaluation) and Pixel 9 Professional XL screens, an issue much like what older OnePlus and Samsung fashions confronted. Whereas OnePlus launched a “lifetime guarantee” for affected units final 12 months, the identical show subject now seems to be surfacing on Google’s newest Pixels as properly.
On a help web page, Google stated that Pixel 9 Professional and Pixel 9 Professional XL house owners who’re affected by the problem are eligible for an “Prolonged Restore Program” that covers the aforementioned units for 3 years after the acquisition date. To qualify for this system, the tech big says you will want to both have a vertical line that runs from the underside to the highest or have a flickering show.
Nevertheless, units with cracked show, cowl glass, or injury like liquid intrusion might be ineligible for this system. In case your telephone is broken or out of guarantee, Google could ask for a price to restore the system.
The restore window has already began, which implies prospects affected by the problem can head over to their nearest Google walk-in centre, authorised service associate, or make use of on-line restore choices. Google suggests customers again up their telephone earlier than sending it for restore and says that units despatched for restore below the prolonged restore program are “warrantied for 90 days topic to native client legal guidelines.”
Other than the Pixel 9 Professional and the Pixel 9 Professional XL, Google additionally introduced an prolonged guarantee program for the Pixel 0 Professional Fold, saying that it has decided that some units “could expertise points that have an effect on performance of the system.” Whereas the tech big hasn’t made it clear what the issue is, in case your system is impacted, it’s going to “be eligible for a substitute freed from cost.”
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