Replace: On 18 June June at round 11pm UK time, reviews of Virgin Media not working started to appear. Downdetector suggests many locations across the UK are affected, with hotspots in London, Bristol, Manchester, Liverpool and Leeds. Nevertheless, some areas appear to be unaffected and dealing as traditional.
Essentially the most generally reported downside is points accessing emails, however many are reporting a lack of web or slower connections than traditional. On the time of writing, Virgin is but to formally acknowledge any fault. Normal article follows beneath.
With thousands and thousands of individuals across the UK counting on web companies each single day, demand on the infrastructure that gives that is very excessive. It additionally means there’s a really actual risk that outages will happen.
Today, your broadband connection are arguably as essential as every other family utilities, so shedding entry resulting from technical issues is usually a critical headache. Virgin is without doubt one of the high suppliers of each within the UK, so when it experiences difficulties the results may be widespread. Fortunately, there are just a few other ways to test whether or not the issue is right down to the service itself or your personal {hardware}.
Must you determine that you simply could be higher off shifting to a brand new provider, then make sure to take a look at our information to the
greatest broadband offers to see what’s on supply.
Is Virgin Media down in my space?
In case you are having hassle connecting to your own home broadband connection, then listed below are just a few methods to infer the issue. First, check out your router to see if there are any flashing lights indicating an issue. To be protected, you’ll be able to even attempt rebooting it to see if that restores your connection.
To test on the standing of the Virgin community you’ll, sarcastically, require an web connection of some variety. Hopefully the 4G service in your smartphone continues to be working, in any other case it’s possible you’ll must name a buddy or pop right down to the closest free WiFi hotspot.
If you do get on-line, go to the Virgin Media Service Standing web page, enter your postcode and also you’ll learn of any present points.
To double test you may also use one of many many third-party standing checkers, resembling
Is It Down Proper Now,
Is It Down Or Simply Me, or
Down Detector.
Is Virgin Cell down?
As with the broadband service, checking whether or not there are issues with Virgin’s cell community may be achieved through the
Virgin Service Standing web page. Plus, you may also test the third-party websites listed within the earlier part.
How do I contact Virgin?
When you’ve found a problem along with your service, the most effective factor is to report it instantly to Virgin. This may be achieved through the Buyer Service line on 0345 454 1111 or calling 150 in your Virgin Cell phone. The decision centre runs from 8am – 9pm Mon-Fri, 8am-8pm Sat, and 8am-6pm Solar.
There’s additionally a textual content relay service out there without spending a dime on 18001 0800 052 2164, alongside the choice to make use of an indication language interpreter.
If that doesn’t provide the solutions you require then it’s usually the case that messaging the official
Virgin Media Twitter account may be one other path to having the issue resolved.
Examine Virgin TV 360.