A parliamentary committee has expressed issues over the present tolling system, highlighting that expenses are sometimes levied indefinitely regardless of highway high quality, visitors quantity, person affordability or restoration of venture value.
The committee mentioned the follow was formalised by a 2008 modification to the Charge Guidelines permitting for “perpetual tolling” even after venture prices are recovered. Whereas toll charges are revised yearly primarily based on a set 3 per cent increment and Wholesale Worth Index (WPI) changes, there isn’t a impartial mechanism to evaluate if these expenses are justified by precise operation and upkeep prices, the committee mentioned.
“…the Committee observe that the idea of tolling in perpetuity was first launched by way of an modification to the Charge Guidelines in 2008, permitting continued assortment of person charges even after the restoration of venture prices. This provision was additional clarified and codified by way of the 2023 modification to the Charge Guidelines, which explicitly permits tolling to proceed past the tip of the concession interval, thereby formalising a regime of perpetual tolling,” mentioned the Public Accounts Committee (PAC) in its report submitted to the Parliament on Tuesday.
In accordance with the report, the Ministry of Highway Transport and Highways (MoRTH) acknowledged this, including it has initiated a research with NITI Aayog to revise the person charge willpower framework, together with base charges, inflation indexing, and concession constructions.
Creation of latest tariff authority really useful
The PAC additional really useful that the ministry ought to set up a tariff authority, on the strains of the Airports Financial Regulatory Authority (AERA) within the civil aviation sector, to make sure transparency and equity in toll fixation, assortment, and regulation.
“This authority must be mandated to overview and decide the periodicity of toll revisions primarily based on sure parameters…The Committee needs that toll assortment on any freeway stretch should be rationalised and considerably lowered as soon as capital and routine upkeep prices have been recovered. Any continuation of tolls past this level must be permitted provided that clearly justified and accepted by the proposed impartial oversight authority,” mentioned the committee.
The PAC additionally mentioned that every one current contracts and publicly funded toll plazas permitting tolling past value restoration should be reviewed to safeguard person curiosity and uphold the precept of fairness in public infrastructure utilization. It mentioned that whereas greater toll expenses are justified through the interval of concession settlement, continuation after that must be justified.
Advice for refunds, waiver the place highways are incomplete
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The committee additionally raised the issues over the circumstances the place tolls proceed to be collected even in conditions the place the important service — particularly, protected, uninterrupted, and well timed journey — just isn’t obtainable. This consists of freeway stretches which are incomplete, underneath extended development, or marked by severe deficiencies in security and visitors movement.
It really useful that MoRTH and Nationwide Highways Authority of India (NHAI) ought to set up a system for automated toll refund or waiver in circumstances the place the freeway is incomplete, unfit, or unavailable absolutely or underneath upkeep to be used.
“The Committee are notably involved by the absence of any institutional mechanism for refunding or waiving toll in such circumstances, regardless of the service not being rendered. Charging toll underneath these circumstances not solely violates the precept of quid professional quo but additionally undermines public confidence within the legitimacy of person expenses,” mentioned the committee.
The info obtainable with the ministry exhibits {that a} complete of Rs. 61,408 crore was collected as person charges or toll expenses within the monetary 12 months 2024-25. In 2023-24, the whole person charge assortment was Rs. 55,882 crore. Equally, a complete of Rs. 48,032 crore in 2022-23, Rs. 33,929 crore in 2021-22 and Rs. 27,927 crore in 2020-21 was collected as person charge.

