Bengaluru Metro Rail Company (BMRCL) mentioned Thursday it recorded greater than 27,000 offences by passengers between September 2024 and March this 12 months, and urged travellers to observe rules and be accountable Metro customers.
In a press assertion, BMRCL mentioned 11,922 circumstances pertained to taking part in loud music on shifting trains — which it banned in 2023. The Company additionally mentioned that 14,162 passengers have been flagged for not providing the precedence seats meant for individuals with disabilities (PwD), senior residents, pregnant ladies, and people touring with infants.
It mentioned 554 circumstances of consumption of eatables whereas touring have been seen, regardless of pointers discouraging this observe on trains. Moreover, 474 incidents concerned commuters carrying outsized baggage.
“Though no penalties have been imposed for these actions, the Safety Squad issued stern warnings aimed to discourage such behaviour and reinforce the significance of adhering to Namma Metro pointers for a harmonious commute,” BMRCL mentioned within the assertion.
Nonetheless, a BMRCL spokesperson mentioned a positive of Rs 8.15 lakh was imposed on passengers from August 2012 to March 2025 for failing to adjust to Namma Metro etiquette.
As BMRCL launched the assertion relating to the offences dedicated by passengers, a number of commuters criticised the Company over delayed initiatives, amongst different issues,
“While you say outsized baggage what do you imply by that . Since you might be planning to move passengers to airport sooner or later how do you propose to accomodate somebody who’s touring overseas with a full dimension test in luggage + 1 backpack?” Arun Vishwanath posted on X.
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“To your data, you might be losing energy provide on an ATM machine on the A exit of the Cubbon Park metro station that has by no means for as soon as been in a position to dispense any money for over two months. Firstly please see the place it can save you on prices earlier than lecturing the general public,” Ashish Krupakar mentioned.
One other Bengaluru resident, Prajwal Kedlaya, mentioned, “Would have appreciated this honesty in completion of tremendous delayed initiatives and truthful fare fixations and a few accountability.”
“How can we positive you for not assembly deadlines repeatedly? When is Yellow line opening?” requested Sumanth.