PTI | | Posted by Yamini C S
WhatsApp and Bangalore Metro Rail Company Restricted (BMRCL) on Monday introduced a partnership to launch Namma Metro’s WhatsApp chatbot-based QR ticketing service.
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The chatbot is built-in with Unified Funds Interface (UPI) powered funds on WhatsApp and can permit ‘Namma Metro’ commuters to buy tickets and recharge their journey cross proper inside WhatsApp.
BMRCL claimed it’s the first transit service globally to allow end-to-end QR ticketing on WhatsApp. The company stated its WhatsApp chatbot is accessible in English and Kannada for all commuters of ‘Namma Metro’.
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To make use of the service, commuters want to easily ship ‘Hello’ to BMRCL’s official WhatsApp chatbot quantity 9181055 56677 and select from the varied choices equivalent to recharging metro journey cross and buying single journey tickets utilizing funds on WhatsApp.
“The method of constructing the fee is a seamless expertise that offers customers the choice to pay with out leaving the WhatsApp chat interface. After selecting their journey particulars, customers are given the choice to pay utilizing funds on WhatsApp by authenticating the transaction utilizing their UPI pin,” the BMRCL stated.
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It stated the interface makes the person expertise simple and interactive, including that commuters can plan their transit on-the-go and make funds with out leaving the WhatsApp chat.