Amazon Prime is without doubt one of the hottest on-line subscriptions, and it’s straightforward to see why.
For a single month-to-month charge, you get free next-day supply (on many gadgets), entry to the Prime Video streaming service, free photograph storage and way more. See the complete vary of advantages in our Amazon Prime explainer.
However Amazon Prime is dearer than it as soon as was, costing $14.99/£8.99 per thirty days or $139/£95 per yr.
You would possibly want to join the 30-day free trial, which is on the market for all new prospects. If you happen to simply need Prime for unique Black Friday or Prime Day reductions, it makes numerous sense.
Nevertheless, to keep away from being charged on the finish of the trial, you’ll have to manually cancel. Don’t fear, you’ll nonetheless be capable to use the advantages till they expires. Right here’s the way it’s finished.
How one can cancel Amazon Prime on cell
On cell units, it’s best to cancel through the Amazon Procuring app. It’s free for iOS and Android, though we’ll be utilizing the latter for the needs of this tutorial.
Check in to your account in the event you haven’t used the app earlier than, then comply with these steps:
- Faucet hamburger menu (three horizontal strains) on the backside proper
- Faucet ‘Prime’, then ‘Prime’ once more
- Scroll to the underside of the web page, then faucet ‘Handle Prime membership’
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- Faucet ‘Handle membership’ on the prime of the display screen, then ‘Replace, cancel and extra’
- Faucet ‘Finish membership’
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- Scroll to the underside of the web page, then faucet ‘Proceed to cancel’
- Faucet ‘Finish on *date*’ to substantiate
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As talked about above, your Prime advantages will nonetheless be out there till the top of your subscription or trial.
After all, you may as well use the net browser in your cell system to cancel Prime, but it surely’ll look just like the desktop methodology.
How one can cancel Amazon Prime on desktop
On desktop, you’ll have to cancel through the web site. The strategy is constant throughout all net browsers and units:
- Open an internet browser and head to the Amazon web site in your nation (such because the US or UK)
- Check in to your account in the event you haven’t finished so already
- Hover over ‘Account & Lists’, then click on ‘Your Account’
- Click on the ‘Prime’ button
- Click on the ‘Handle Membership’ button
- Click on the ‘Finish membership’ button
- From the underside of the subsequent display screen, click on ‘Proceed to cancel’
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- Click on ‘Finish on *date*’ to substantiate
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If in case you have paid for Prime however haven’t used any of its advantages, you may request a refund.
How one can verify in case you are subscribed to Amazon Prime
You would possibly suppose you’re not signed up for Prime, however Amazon’s strategy means it may need slipped underneath your radar. Loads of unwitting Amazon Prime prospects have complained they’d no thought they have been signed up and had already been charged.
First, verify your bank card or financial institution statements to see if Amazon has charged you $139/£95 for the annual Prime membership, or $14.99/£8.99 per thirty days (in the event you signed up for the month-to-month plan).
You may also discover out through the Amazon web site. Head to the Prime hub web page (Amazon US/Amazon UK).
If you happen to see a abstract of your membership and administration choices on the prime of the display screen, you could have a subscription. However you simply see the advantages or free trial marketed, you aren’t
Whenever you join Amazon Prime, your membership is ready to robotically renew annually. You’ll be able to flip off this automated renewal at any time – even throughout a free trial interval.
How one can change an Amazon Prime membership to Prime Video
If you happen to benefit from the TV exhibits and films on Amazon Prime Video however don’t need the opposite advantages, there’s a method to simply join the streaming service.
Beforehand, Amazon would allow you to regulate this immediately in your Prime Membership administration settings, however now the one means is to cancel your Prime account after which enroll individually for Prime Video once more, which prices $8.99/£5.99 per thirty days.
Nevertheless, this solely seems to be out there within the UK on the time of writing:
- Head to the principle Amazon Prime web page
- Under the ‘Strive Prime’ button, click on ‘See extra plans’
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- Choose ‘Prime Video’ from the three choices that seem, then click on ‘Strive Prime’
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- Check in or create an account in the event you haven’t finished so already. If you happen to’ve already had a free trial earlier than, you’ll must pay right away
- Observe the on-screen directions to finish the sign-up course of
How one can get an Amazon Prime refund
Paid members who haven’t positioned an Amazon Prime order are eligible for a full refund. Whenever you cancel a paid Prime membership, it’s possible you’ll robotically obtain a refund.
You may also apply for a refund by visiting the Amazon customer support web page (US/UK) and making a request through cellphone, e-mail, or on-line chat.