You want correct communication if you wish to run a enterprise. That is the place communication platforms like WhatsApp, Slack, and Google Chat are available in. Nicely, Telegram is on that listing; it’s one of the crucial used communication platforms on this planet, and lots of of its customers are utilizing it for enterprise. Should you’re one in every of them, then chances are you’ll need to think about getting a Telegram Enterprise account.
However what’s a Telegram Enterprise account? Why do you have to use it? What makes it totally different from a Telegram Premium account? And, extra importantly, how a lot does it value?! Nicely, that’s what this piece is for. We’ll go over all the essential questions you could have about this sort of account.
Additionally, since firms like Telegram are at all times including new options, this text will likely be up to date to mirror every new change which will come. So, with out additional ado, let’s dive in.
What’s Telegram Enterprise?
Telegram Enterprise is an account that gives instruments that higher increase what you are promoting. It has a number of instruments that enterprise homeowners can use that make their extra accessible to potential prospects.
How a lot does a enterprise account value?
That is one thing that would change as time goes on. As of the writing of this text (April 2024), there isn’t a set worth for a Telegram enterprise account. Nonetheless, you may entry all the enterprise account options you probably have a Telegram Premium account.
A Telegram Premium account prices $4.99/month, and it comes with its personal set of options. We are going to maintain you up to date if the corporate launches any adjustments to its pricing.
Is the worth the identical throughout the net and the app?
You’ll want a Premium account, and the worth for a premium account is similar $4.99/month throughout the app and the net.
What options do you get with a enterprise account?
Right here comes the enjoyable stuff. The options you get with a Telegram Enterprise account vary from business-centric to enjoyable.
Begin web page
When an individual begins a chat dialog with you, they may get a begin display. You possibly can customise the beginning display to point out related details about what you are promoting. That is so that individuals know what what you are promoting is about earlier than beginning a dialog. You should utilize textual content and stickers to customise your begin web page.
You possibly can embody data like what your organization does, its founders, who your organization represents, ETC.
Hours of enterprise
Should you’re working an area location, you then’ll need to let individuals know what hours you’re open. This characteristic will allow you to submit the hours that your location is open or accepting enterprise. It’s much like what you’d get on Google Maps.
On what you are promoting profile web page, customers will be capable to entry the hours by tapping on a karat on the facet of the display.
Location
You need to just be sure you’re capable of carry prospects to your location. Nicely, with this characteristic, you’ll be capable to enter what you are promoting’ location, If you do this, your location will likely be viewable on a map display (most certainly Google Maps).
Clients will be capable to navigate to your location with instructions given by the app. They may even get data like how lengthy it’ll take to get to what you are promoting out of your location.
Fast replies
Should you’re in a rush, and you might want to rapidly reply to a consumer, then Fast replies may come in useful. That is fairly self-explanatory; Fast replies let you rapidly ship a pre-typed message to a different in a gaggle chat.
Say, somebody messages you asking what the particular dish at your restaurant is. You simply must sort “/” into the chat and also you’ll see a panel of pre-typed messages seem. You possibly can select the one you need and will probably be pasted into the chat.
What’s neat about this characteristic is that you would be able to give the messages a reputation. So, if you’re messaging speaking in regards to the particular dish, you may simply title it “Particular”.
Fast replies don’t solely comprise textual content. They will comprise pictures, stickers, and even PDF recordsdata. That is nice, because it offers you a variety of recordsdata that you would be able to ship to prospects. For instance, if an individual messages you asking what you might have in your menu, you may ship a message with a PDF exhibiting your menu.
Greeting messages
A greeting message is a good way to get your dialog with an individual began off on the best foot. If an individual messages you for the primary time, Telegram will mechanically ship this greeting message to them. The message may comprise something from easy “Howdy!” to related details about what you are promoting. A terrific factor you might do is ship a message with regularly requested questions.
This characteristic ensures that potential prospects get an immediate reply when contacting you for the primary time. Giving a speedy reply is essential for working a enterprise.
Away messages
This one is an easy one. Should you’re away from what you are promoting or on trip, individuals who message you’re going to get an automated message letting them know that you simply’re away. This fashion, you’re capable of maintain some form of contact while you’re not round.
Chat tags
When you might have a bunch of chats in your feed, it may be onerous to distinguish between them. You’ll need to inform the distinction between pals/household and prospects. Additionally, prospects contact you for various causes.
That is the place chat tags come in useful. This lets you add color-coded labels to your chats. If you add a label to a chat, will probably be moved to a folder of the identical title. So, if you find yourself viewing the All Chats feed, you’ll see the labels subsequent to the chats.
You possibly can add a number of labels to chats, and they’re going to all present up within the designated folder while you faucet on it. The chat folders will likely be displayed as tabs on a panel on the prime of the display.
Hyperlinks to chats
If you wish to direct customers to a particular chat, you may create a hyperlink to it. No matter whether or not the consumer is in Telegram or not, they are going to be taken to that chat. Additionally, you’ll be capable to see how many individuals clicked on the hyperlinks that you simply share.
Chatbots for enterprise
It ought to come as no shock that there’s some new generative AI characteristic being unveiled. Telegram Enterprise will allow you to add totally different chatbots to your workflow. These chatbots will be capable to reply questions similar to every other chatbot.
You can even add specialised chatbots to finish several types of duties.