Namma Metro passengers in Bengaluru can now use WhatsApp to buy practice tickets and recharge journey passes. The Bangalore Metro Rail Company Restricted (BMRCL) has introduced that the chatbot-based QR ticketing system will likely be operational from Tuesday, November 1, and commuters wouldn’t have to hold tokens or smartcards any more.
The BMRCL stated Namma Metro is the primary transit service on the planet to introduce an end-to-end ticketing system on WhatsApp.
Namma Metro passengers in Bengaluru can now use WhatsApp to buy practice tickets and recharge journey passes.
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BMRCL managing director Anjum Parvez instructed The Indian Categorical that Namma Metro has put in QR code scanners in stations and skilled workers. The brand new system will come into impact on the event of Kannada Rajyotsava, he added.
In line with BMRCL, commuters should purchase single-journey QR tickets by means of the Namma Metro cellular utility or WhatsApp. These utilizing Android cellphones can obtain the Namma Metro utility on Playstore and register themselves to buy tickets.
How does WhatsApp ticketing work?
WhatsApp customers have to avoid wasting the official BMRCL WhatsApp chatbot quantity 8105556677 on their telephones. Commuters can begin an interplay with the bot by sending a “hello” message for buying QR tickets.
In line with the BMRCL, the choices obtainable on the WhatsApp chatbot are in Kannada and English languages. Utilizing the chatbot, commuters may recharge Metro smartcards, it stated.
The WhatsApp chatbot helps commuters to plan their journey by discovering the closest metro station from the present location, practice timings at completely different stations and different related data. Commuters could make the fee by means of a unified fee interface (UPI).
The BMRCL stated the bought cellular QR tickets can be legitimate until the tip of the Metro providers for the day. If the commuters resolve to not journey, they could cancel the journey and get the ticket value refunded to their account. The BMRCL gives a 5 per cent low cost on QR tickets over the token fare.