2 min learnUp to date: Jun 9, 2026 11:30 AM IST
Canva skilled a widespread outage on Tuesday, leaving many customers unable to entry the favored graphic design platform and disrupting workflows for companies, creators and entrepreneurs all over the world.
Stories of points started surfacing at round 9:15 am IST, with customers encountering a “500 Inside Server Error” message when making an attempt to entry Canva by means of its web site and cell app. A 500 error sometimes signifies an sudden downside on an organization’s servers, stopping requests from being processed efficiently.
In accordance with person reviews, the disruption primarily affected Canva’s cell utility, which accounted for greater than half of the reported points. Web site-related issues made up a good portion of complaints, whereas some customers additionally reported difficulties logging into their accounts.
A number of customers stated they have been unable to open current designs or create new ones, with some noting that the disruption had affected enterprise operations that rely closely on Canva’s design instruments.
Canva acknowledged the problem by means of its official standing web page, confirming that some customers have been experiencing difficulties accessing designs and different companies on the platform. The corporate stated its engineering groups have been investigating the disruption and dealing to determine the trigger.
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In a later replace, Canva acknowledged that the problem had been recognized and that engineers have been actively implementing a repair. Whereas the corporate didn’t present particular particulars in regards to the root trigger, it assured customers that efforts have been underway to revive regular service as shortly as attainable.
Our engineers are working double time! We’ll be up and operating once more so sit tight and we’ll be again. Observe our progress right here: https://t.co/i1HLBP3gx6. Thanks!
— Canva (@canva) June 9, 2026
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The corporate additionally addressed customers by means of social media, saying its engineers have been working “double time” to resolve the problem and inspiring clients to observe its standing web page for real-time updates.